- Unauthorized SIM swaps
- Wrong barring of registered SIM card
- Unjustified call barring
- Wrongful disconnections and reassignment of SIM card
Your Rights
- To be informed ahead of action
- To seek reason for action
- To complain and seek redress if not resolved in less than 2 hours for inconvenience, disruption and losses
- Recourse to Service provider if SIM swap aids financial fraud
- For all the above you have the right to complain and seek redress
