Guarantee & Warranty
‘A guarantee is better than a warranty. Isn’t it obvious?’ That’s what most people would say if you asked which one was better. These are two most commonly used words…
Returns: repairs, replacements and refunds
If a product or service you buy fails to meet a consumer guarantee, you have the right to ask for a repair, replacement or refund under the Consumer Law. However,…
ATM dispense error finally reversed after 10 months
My names are Supo Oliyide. I’m a real estate practitioner based in Ikeja and have been banking with GTBANK for over a decade now. It was not the first time…
The Benefits of Insurance to Individuals, Organizations and Society
Insurance benefits individuals, organizations and society in more ways than the average person realizes. Some of the benefits of insurance are obvious while others are not. The obvious and most…
Smart Meters: Procedures and Benefits to Nigerian Consumers
A smart meter is a new kind of gas and electricity meter that can digitally send meter readings to your energy supplier for more accurate energy bills. Smart meters come…
Bank drafts: Uses & Payments Procedure
A bank draft is a check drawn on a bank’s funds and is guaranteed by the bank that issues it. Similar to a cashier’s check, a bank draft is safer…
How to reduce current account’s operating cost
Current account appears to be the most expensive bank account to operate. According to www.consumer.gov, you can reduce the cost of using your current account by taking the following steps: Pay attention…
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Consumer Rights in the Banking Sector
Over time, there has been many reforms in the banking sector like dilution of government stakes, deregulation etc that resulted in greater competition. Today banking has moved from class to…
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